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Orders & shipping
4 articles
Tracking a parcel
Tracking activates when the carrier scans the parcel, usually within a few hours of dispatch.
Orders & shipping
Split shipments
Orders can ship from more than one warehouse and arrive separately. Each parcel gets its own tracking number.
Orders & shipping
Delivery times
Domestic orders arrive in 2–4 working days. International orders take 7–14 working days plus customs.
Orders & shipping
Changing a delivery address
An address can be changed while the order is still Preparing.
Orders & shipping